IT & SaaS
Onboarding 4,200 engineers across 38 countries
Client: Global SaaS Co. · Meraki turned what could have been a logistics nightmare into a brand-defining onboarding moment.
The challenge
Ship a premium, identical welcome kit to 4,200 newly-onboarded engineers across 38 countries — within 6 weeks of go-live.
What we did
We designed a 7-item kit, built a self-serve address-collection portal, warehoused stock in India, US, UK and Singapore, and managed last-mile courier integrations.
Results
98.7% on-time delivery
4.9 / 5 employee NPS
₹0 in re-ships